In compliance with PAGCOR regulations, you must be at least 21 years old to register on the Daily Fantasy platform and participate in any games or contests.
Please note: If you are under 21, your registration will be automatically rejected and blocked by the Daily Fantasy system.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
You can click the Android or iOS icon on the Daily Fantasy official website to download the app corresponding to your device.
Or you can go to this web page to download the APP: https://www.playdailyfantasy.com/app/download
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
1. Visit the site to download the Android APK.
2. Once downloaded, a pop-up will prompt for settings.
3. Enable “Allow from this source” on the redirected page.
4. Turn it on to update the Daily Fantasy app.
5. Installation will begin automatically; you can play once it's complete.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
You can either use your email address or mobile number to register the Daily Fantasy.If you use your email address to register, you will have to receive the verification mail and verify the link to activate your account.
If you use your mobile number to register, you will receive an OTP number to verify your number and activate the account.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
• Tap on “Resend” to get a new OTP again
• Make sure your internet connection is stable.
Note: Please check if you've entered the correct mobile number.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
You can register and log in to the Daily Fantasy platform using the following methods:
• Gmail (Google account)
• Apple ID
• Mobile number
Please note: Facebook login is currently not supported.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
Click on “Forgot password”, and the system will send a verification code to your registered email address.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
You are not allowed to change your registered mobile number or email address.
In compliance with PAGCOR regulations, all submitted personal information must remain consistent with the data used during registration.
If you need to update your personal information for any valid reason, please contact our customer support here and provide a detailed explanation. Our team will carefully review your request on a case-by-case basis.
If you suspect that your account has been hacked or compromised, please contact our customer support team here immediately for further assistance.
To help us investigate the issue efficiently, please provide the following details:
• Your registered email address
• Your Player ID (Your Player ID is located on the "Me" page, displayed as a string of numbers next to your profile picture.)
• A description of the suspicious activity or any unusual behavior you’ve noticed on your account
• Any additional evidence or screenshots that can help us understand the situation better
You can delete your account by yourself.
1: Go to the "Me" page in your account.
2: Click the "→" icon on your top right. The icon is under the “Share icon” which is with two lines connecting three dots.
3: Click the "Deactivate my account" at the bottom of the page.
Note: By deactivating your account, you agreed that all of the amount in your account balance will be forfeited and should not be entitled for the refund.
Note: Once you delete your registered account, the associated email address and mobile phone number will be permanently restricted from being used to register a new account on Daily Fantasy.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
Unfortunately, once you choose to deactivate your account voluntarily, it cannot be recovered.
You may register a new account using a different email address or mobile number.
However, please note that any second-created account will be subject to a stricter KYC (Know Your Customer) review, in accordance with PAGCOR regulations.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
In compliance with PAGCOR regulations, you are allowed to have only one Daily Fantasy account. All accounts must complete the KYC (Know Your Customer) process to ensure that in-game activities are safe, secure, and fully compliant with Philippine laws.
Creating or using multiple accounts is strictly prohibited. If the Daily Fantasy team detects a violation, the offending account(s) may be suspended, permanently blocked, or blacklisted, depending on the severity of the case.
In serious cases, you may also be subject to legal penalties under applicable laws and regulations.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
Your Player ID is located on the "Me" page, displayed as a string of numbers next to your profile picture.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
1: Go to the "Me" page in your account.
2: Scroll down to the bottom and click the "Language".
3: Select the language you want.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
Daily Fantasy is currently available only to users located in the Philippines, in accordance with PAGCOR regulations.
If you're outside the Philippines, you may not be able to register or access all platform features.
If you are a Filipino living overseas, you can contact our customer support team here for assistance.
If the platform displays an error message or a blank screen, it could be caused by one of the following:
• Unstable internet connection
• Outdated app version or browser
• System maintenance or updates in progress
• Cache or data loading issues
Try the following steps to resolve the issue:
• Refresh the page or restart the app
• Check your internet connection
• Clear your browser/app cache
• Update to the latest version of the app or browser
If the problem continues, please contact our support team here for further assistance.
If you forgot your password or registered email address, you can contact our support team here for further assistance.
1. Go to the “Me” page
2. Tap “Verify Account”
3. Enter your mobile number and complete the OTP
4. Fill out your personal information
❗ Must match your valid ID and withdrawal name exactly
5. Enter your current address
6. Upload clear front and back photos of your ID
7. Upload a selfie holding the front side of your ID
8. Tap “Done” — verification takes 1–3 working days (excluding weekends/holidays)
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
When you submit your KYC information, make sure all the information is correct and must correspond to your government issued ID card or other eligible document to prove your identity.
Your real name, birth date, permanent address, and mobile phone number should all align with the information you filled at the beginning.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
Please double-check all your information before submitting your registration, as most personal details, such as your name, date of birth, or mobile number, cannot be modified once submitted.
If you entered incorrect information by mistake, please contact our customer support team here as soon as possible.
Daily Fantasy will review your case and determine whether the information can be updated, depending on the specific situation and verification process.
When you submit your KYC information, make sure all the information is correct and must correspond to your government issued ID card or other eligible document to prove your identity.
Your real name, birth date, permanent address, and mobile phone number should all align with the information you filled at the beginning.
If you still need help, please contact our customer service at cs@playdailyfantasy.com.
Please double-check all your information before submitting your registration, as most personal details, such as your name, date of birth, or mobile number, cannot be modified once submitted.
If you entered incorrect information by mistake, please contact our customer support team here as soon as possible.
Daily Fantasy will review your case and determine whether the information can be updated, depending on the specific situation and verification process.
If you register a new account using your mobile number instead of linking it to your original account, we recommend deactivating one of the accounts.
Please note: even if you delete an account, you won’t be able to reuse the same mobile number or email address to create another new one.
So make sure to link your existing account, rather than create a separate one.
If you still need help, click here to contact our customer service.
If you’re unable to log in to your account, please contact our customer support team here.
Daily Fantasy will investigate whether your account is affected by a system issue or is currently under risk management review.
Daily Fantasy typically does not block user accounts.
We strictly comply with PAGCOR regulations and are committed to providing a safe and secure environment for all users.
However, if your account is blocked, it may be due to activity detected by our system that violates our policies, such as:
• Registering or using multiple accounts to access Daily Fantasy
• Using malicious methods to deposit or withdraw
• Exploiting contests or promotions through improper means
• Intentionally damaging the platform or system, or disrupting other users’ experience
• Using bots, plug-ins, or other cheating methods that disrupt platform balance
• Engaging in any other activities that significantly harm the system or infringe upon the rights of other users
If you believe your account was blocked in error, please contact our support team here for assistance.
Players can email Daily Fantasy’s support team here
Please provide clear evidence and describe how the player violates the rules as detailed as you could. The Daily Fantasy team will depend on the description and evidence to see if the punishment is reasonable.
1. Go to the “Me” page
2. Tap “Buy Coins” (App deposit is easier and cheaper)
3. Choose a payment method (GCash, GrabPay, Online Banking, etc.)
4. Wait for confirmation — check status under:
“Me” → “Coin” (Piggy Bank icon)
If you still need help, click here to contact our customer service.
Only verified KYC applications will be available to withdraw from our platform.
1. Click “Me” page at the bottom2. Click “Withdraw”
3. Connect your bank account and ensure the account information exactly matches your KYC details.
❗Your name must be completely the same with your KYC record, including capitalization.
4. Withdraw your wallet balance.
💡 Free coins cannot be withdrawn.
💡 The minimum withdrawal amount is Php 50 per transaction.
💡 The maximum withdrawal amount is Php 10,000.
💡 Daily Limit: Php 30,000.
💡 Php 10 transaction fee will be taken per withdrawal.
💡 The waiting time for withdrawal will take 1 to 3 working days excluding weekends and regular holidays.
If you still need help, click here to contact our customer service.
You can check all the information on the “Me” page.
• Click “Coin” on the “Me” page, you can check all your coins flow and history.
• Click “Winning” on the “Me” page, you can check all your winnings flow and history.
If you still need help, click here to contact our customer service.
Daily Fantasy offers the following methods for deposit and withdrawal:
For Deposit:
You can deposit funds through the PayMongo service, which supports various payment options such as GCash, Maya, GrabPay, and more.
For Withdrawal:
You can also withdraw funds via PayMongo, using supported methods including GCash, Maya, GrabPay, and other available options.
If you still need help, click here to contact our customer service.
Only verified KYC applications will be available to withdraw from our platform.
• Free coins cannot be withdrawn.
• The minimum withdrawal amount is Php 50 per transaction.
• The maximum withdrawal amount is Php 10,000.
• Daily Limit: Php 30,000.• Php 10 transaction fee will be taken per withdrawal.
• The waiting time for withdrawal will take 1 to 3 working days excluding weekends and regular holidays.
If you still need help, click here to contact our customer service.
If your withdrawal is still pending after more than 3 working days, please review the following before contacting the Daily Fantasy Customer Support Team:
• Check your withdrawal status:
Go to the “Me” page → Tap “Winning” → You’ll see your full withdrawal history.Please verify whether your withdrawal is marked as “Pending” or “Canceled.”
• Verify if your withdrawal date falls on a regular holiday:
Withdrawals scheduled on regular holidays are not counted as working days, which may result in delays.
• Check for bank or third-party system maintenance:
Sometimes, delays are caused by bank-side issues or third-party maintenance announcements.Please note that Daily Fantasy is not responsible for delays caused by third-party services.
If you still need help, click here to contact our customer service.
If your withdrawal was canceled, please check the following first:
• Is your account KYC verified?
• Is your internet connection stable?
• Did you enter the correct bank account information?
• Did you try to withdraw during a regular holiday?
If none of these apply to your case, please click here to contact our customer service for further help.
According to the Daily Fantasy Terms and Conditions, you must use your own bank or payment account when making deposits and withdrawals.
The name on the bank/payment account must exactly match the your identity information submitted through the KYC process.
If you intentionally withdraw funds to another person’s account, Daily Fantasy reserves the right to block the account and freeze the withdrawal amount in accordance with PAGCOR and AMLC regulations.
If you accidentally withdraw to the wrong account, Daily Fantasy will not be held responsible for any resulting issues. In such cases, please contact the receiving bank or third-party provider directly for further assistance.
If you still need help, click here to contact our customer service.
According to the Daily Fantasy Terms and Conditions, you must use your own bank or payment account when making deposits and withdrawals.
The name on the bank/payment account must exactly match the your identity information submitted through the KYC process.
If you have changed your legal name, updated your mobile number, or reapplied for a government-issued ID, please contact the Daily Fantasy Support Team here for assistance.
Once a withdrawal request has been submitted, it cannot be canceled.
The request is immediately processed by the bank system or a third-party payment provider, and Daily Fantasy has no authority to modify or cancel the transaction once it has been initiated.
Therefore, please make sure that both the withdrawal request and amount are correct before submitting.
If you still need help, click here to contact our customer service.
In compliance with PAGCOR regulations, you are strictly prohibited from depositing or withdrawing funds on behalf of others.
All transactions must be made using your own bank or payment account that matches your verified personal identity.
If the Daily Fantasy system detects any such activity, your account may be blocked, and the related deposit or withdrawal amount may be frozen.
If your friends are interested in joining Daily Fantasy but are unsure how to get started, feel free to guide them to contact our Customer Support Team here for a walkthrough or any further assistance.
All deposits made for participating in any COIN contests are subject to this commission, which is non-refundable.
On top of this policy, any part of the amount (including any bonuses to such an amount) which has been deposited, played and used, shall not be refunded.
If you still need help, click here to contact our customer service.
Please note that all deposits are final. Once you add funds to your Daily Fantasy account, refunds are not allowed. We encourage users to make sure their decisions are made with thoughtful consideration before depositing.
If you still need help, click here to contact our customer service.
For deposits and withdrawals, you’ll only be charged regular transaction fees from your payment provider. There are no extra taxes.
But when it comes to cash prizes from Daily Fantasy, Philippine tax rules apply.
Here’s a quick breakdown based on Section 24 of the Tax Code:
• If your prize is over PHP 10,000, a 20% final tax will be deducted.
• If your prize is PHP 10,000 or below, it will follow regular income tax rules.
So don’t worry, we’ll handle the tax deduction for you, and you’ll receive the final amount after taxes right away.
If you still need help, click here to contact our customer service.
If your deposit or in-game purchase fails, you can reach out to the Daily Fantasy Support Team here.
Please include the following information to help us resolve the issue faster:
• Deposit or Purchase Date
• Approximate Time of Transaction
• Amount
• Payment Method
• Player ID (Your Player ID is located on the "Me" page, displayed as a string of numbers next to your profile picture.)
Once we receive your information, our team will assist you in resolving the issue as quickly as possible.
Please note: In-game purchases may take 1 to 3 business days (excluding weekends) to be fully processed and reflected in your account.
Yes. On the Home page, tap the calendar icon at the top right.
Scroll down to find the tutorial video for beginners.
If you still need help, click here to contact our customer service.
Daily Fantasy now features NBA, WNBA, PBA, MPBL, and a wide range of football leagues from around the world.
We’re continuously expanding and more sports will be added to the platform soon!
You can browse upcoming games by selecting your favorite category.
Currently available: basketball, football, and cricket.
If you still need help, click here to contact our customer service.
Matches are upcoming sports games shown on the Daily Fantasy home page.
You can pick any league you like, tap a match that interests you, and explore the available contests inside.
If you still need help, click here to contact our customer service.
• Ruby is for free play. You get free ruby every day by logging in to Daily Fantasy.
• Coin is for real money play. You need to deposit to get coins.
If you still need help, click here to contact our customer service.
• Earned only by winning Coin-entry contests
• Can be converted to Coins (1:1)
• Can be cashed out as real money via Daily Fantasy ( Need KYC Verification )
Winnings can only be obtained via getting victory in the contest or redeeming the special code which is issued by the Daily Fantasy. Players cannot purchase winnings.
You can cash out your winnings into real money via Daily Fantasy.
Daily Fantasy has been authorized by PAGCOR and licensed with safety. You can play the game totally free with a ruby contest or win huge rewards with strategy by the coin contest in the game. The game aims to be recognized as a sports game with a positive influence, motivating the sports industry without causing financial problems or pressure on you.Daily Fantasy is distinct from other fantasy sports or gambling games as it is teamed up by a group of sports lovers and contributed to build up the local community in the Philippines. The winners in Daily Fantasy rely on their strategy and knowledge of sports, instead of chances like gambling game.
Please be aware that gambling games may be risky. Daily Fantasy bears no responsibility for any gambling or financial issues that you may encounter in the game.
Daily Fantasy is committed to complying with local laws and regulations. Our goal is to provide a safer and more enjoyable environment for players to engage in the fantasy sports game.
If you still need help, click here to contact our customer service.
If two or more users end up with the same ranking, the prize for that rank will be shared equally among them.
If you still need help, click here to contact our customer service.
Daily Fantasy offers three main contest types for you to join, you can join any contest you like based on your preference.
1. Normal Contest
• The default contest type.
• Compete for the top prize and other prizes based on the ranking, no bonus added to the prize pool.
• Rubies cannot be used to offset entry fees.
• Prize pool grows as more players join.
• Prize distribution adjusts based on participants, but the winner percentage stays fixed.
Example: If 50% get rewarded, only half of the players will win, no matter how many join.
2. Promotional Contest (Under the “MEGA” icon)
• Possible to use low entry fee to get huge potential rewards, depending on the promotion.
• Rubies can offset entry fees (if over 20 Coins).
• Prize pool increases with more participants.
• Prize distribution varies by event:
° “Winner takes all”
° Top 1 wins most
° Even lower ranks (e.g. Top 50 or 100) may get rewards
• You can create multiple teams, and each winning team gets a reward.
Example: If ranks 1 to 300 get prizes and your 7 teams are in that range, all 7 teams get the reward.
Best for players using strategy over luck to maximize returns.
3. Prize Hunter (Special contest type)
• Always has a fixed prize pool, regardless of the number of players.
• Often part of regular promotions.
• Free to join, no entry fee.
• Guaranteed ₱5 minimum reward, up to ₱100 for top-performing teams.
• Entry fee does not affect the prize pool.
• Rewards are based on team ranking only.
If you still need help, click here to contact our customer service.
The entry fee is the amount you pay to join a contest.
In general, higher entry fees mean bigger rewards but also higher risk.
Some promotion contests let you pay a small entry fee for a chance at a big prize.
It all depends on the contest details and prize pool.
If you are afraid of paying real money to experience the Daily Fantasy, you can start with a ruby entry fee or a free coin contest to enjoy the Daily Fantasy sports first.
If you still need help, click here to contact our customer service.
Each contest card shows key info, including:• Entry fee: Measure if you want to pay little and win little with small risk or pay large with higher risk.
• Number of participants: You can see if this contest is popular or not
• How many teams you can join with: You can think about your strategy whether you want to use only 1 team to win the big prize or create many teams with different strategies.
• Maximum number of teams allowed in the contest: The higher the spots, the more teams you can create
• Total prize pool: See the current prize pool whether it attracts you or not.
• Prize distribution: See how the prizes are distributed in this contest
• Winning Teams: How many teams can get the prize based on the ranking
• Whether you can use Rubies to offset the coin entry feeIf you still need help, click here to contact our customer service.
Each contest card shows key info, including:• Entry fee: Measure if you want to pay little and win little with small risk or pay large with higher risk.
• Number of participants: You can see if this contest is popular or not
• How many teams you can join with: You can think about your strategy whether you want to use only 1 team to win the big prize or create many teams with different strategies.
• Maximum number of teams allowed in the contest: The higher the spots, the more teams you can create
• Total prize pool: See the current prize pool whether it attracts you or not.
• Prize distribution: See how the prizes are distributed in this contest
• Winning Teams: How many teams can get the prize based on the ranking
• Whether you can use Rubies to offset the coin entry feeIf you still need help, click here to contact our customer service.
1. Pick a Match
Choose a game from the home page.
2. Join a Contest
Select a contest with an entry fee or try a FREE contest to earn free pesos daily!
3. Create Your Team
Tap the purple dice to auto-pick your lineup.
💡 Or pick your own 8 players using 100 credits.
💡 Make sure to fill all positions!
4. Set Your Leaders
Choose a Captain and Vice Captain — they earn extra points.
5. Confirm and Play!
Click Confirm, then enjoy the game and track your fantasy points live!
If you still need help, click here to contact our customer service.
It depends on the sport:
• Basketball: 8 players
• Football or Cricket: 11 players
If you still need help, click here to contact our customer service.
• Every player’s previous performance will be calculated as credit.
• Stronger players usually cost more credits.
• Credit is the limit you use to build your team.
• Each contest gives you 100 credits to pick players.
• You have 100 credits to choose 8 players in basketball.
• You have 100 credits to choose 11 players in football and cricket.
• In basketball, we recommend starting with one player per position, then fill your remaining 3 slots based on your remaining credits.
• Tap on a player’s headshot to check their historical stats and recent performance, the better they perform, the higher their credit cost.
If you still need help, click here to contact our customer service.
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