TERMS & CONDITIONS

Last updated October 10th, 2024
AGREEMENT TO OUR LEGAL TERMS

We are Rac Phil Corp. ("Company," "we," "us," "our").

We operate the website https://www.playdailyfantasy.com/ (the "Site"), the web game https://lets.playdailyfantasy.com/ and mobile application Daily Fantasy  (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

In the game, enthusiasts can craft their ideal teams and challenge others who share their passion for sports to create the strongest lineup. Participants act as team managers, strategically assigning captains, and organizing players before each game in pursuit of victory and glory.

You can contact us by email at cs@playdailyfantasy.com.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of another person or entity ("User"), and the Company, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert the User about any changes by updating the "Last updated" date of these Legal Terms, and the User waives any right to receive specific notice of each such change. It is the User’s responsibility to periodically review these Legal Terms to stay informed of updates. You will be deemed to have been made aware of and to have accepted the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 21 years old. Persons under the age of 21 are not permitted to use or register for the Services.

1.OUR SERVICES

The information provided when using our Services is intended solely for individuals located within the Philippines. As such, we operate in accordance with Philippine laws and regulations. Users accessing our service from locations outside the Philippines must comply with Philippine laws if they wish to use our Services.

2.INTELLECTUAL PROPERTY RIGHTS

2.1Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics used in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by Philippine Intellectual Property Law.

2.2Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, the User is granted a non-exclusive, non-transferable, revocable license to access the Services exclusively for your personal, non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to https://www.playdailyfantasy.com/. If we ever grant the User the permission to post, reproduce, or publicly display any part of our Services or Content or Marks, the User must identify the Company as the owner or licensor of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to the User in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and the User’s right to use our Services will terminate immediately.

2.3Your submissions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) Company’s rights and (b) the User’s obligations when posting or uploading any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), the User agrees to assign to the Company all intellectual property rights in such Submission. The User also agrees that the Company shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to the User.

The User is responsible for their posts or uploads: By sending Submissions through any part of the Services, the User:

  • confirms that they have read and agreed with the Company’s policy on "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
  • rights and licenses to submit such Submissions and that such User has full authority to grant the Company the above-mentioned rights in relation to your Submissions; and
  • warrant and represent that the User’s Submissions do not constitute confidential information.

The User is solely responsible for their Submissions and expressly agrees to reimburse the Company for any and all losses that may be suffered because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3.USER REPRESENTATIONS

By using the Services, the User represents and warrants that: (1) all registration information submitted are true, accurate, current, and complete; (2) he or she will maintain the accuracy of such information and promptly update such registration information as necessary; (3) he or she has the legal capacity and agrees to comply with these Legal Terms; (4) he or she is not a minor in the jurisdiction in which you reside; (5) he or she will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) he or she will not use the Services for any illegal or unauthorized purpose; and (7) use of the Services will not violate any applicable law or regulation.

If any information provided is untrue, inaccurate, not current, or incomplete, the Company reserves the right to suspend or terminate the User’s account, reject the User’s refund requests, and refuse any and all current or future use by the User of the Services (or any portion thereof).

4.USER REGISTRATION

To enroll as a member of Daily Fantasy, prospective Users must register through our online registration process. The prospective Users shall present one valid government-issued Identification (ID) Card. Registration is limited to individuals aged twenty-one (21) and above.

The User shall keep their password confidential and shall be responsible for all use of such account and password. The Company reserves the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5.DEPOSIT AND PAYMENT

We reserve the right to charge a commission of 20-40% on all game entries as a system management maintenance fee. The exact commission rate will vary based on the contest and season. All deposits made for participating in COIN contests are subject to this commission, which is non-refundable.

We accept the following forms of payment:

Deposit

  • GCash via PayMongo

Withdrawal

  • InstaPay via PayMongo

The User shall provide current, complete, and accurate information for all transactions made via the Services. The User shall promptly update their account and transaction information, which includes email address, payment method, and payment card expiration date. All transactions shall be in Philippine Peso.

The User authorizes the Company to charge the User through the chosen payment provider for any such amounts upon placing an order. The Company reserves the right to correct any errors or mistakes in pricing, notwithstanding payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, or per order.

5.1 Deposit Requirement

The minimum deposit amount is Php 100.

5.2 Minimum Withdrawal Limitations (per transaction):

The minimum withdrawal amount is Php 50 per transaction.

5.3 Maximum Withdrawal Limitation (per transaction):

Php 50,000.

5.4 Withdrawal Transaction Fee (per transaction):

Php 10 per transaction.

6.REFUNDS POLICY

  • Any part of the amount (including any bonuses to such amount) which has been deposited, played and used, shall not be refunded.
  • A refund request will only be considered if it is requested within the first twenty-four (24) hours from the transaction, or within thirty (30) days if a User claims that another individual (or a minor) has accessed his/her account or if there was any PAGCOR violation.
  • The Company reserves the right to withhold any refund or reverse transaction until the identity of the account is adequately established to its satisfaction, in order to ensure that any payment made will be honored after a refund has been made. The User agrees to provide, upon demand by the Company, a notarized document identifying the User, or any other certified identification in accordance Philippine laws. If such notarized document or certified identification is not provided within five (5) days from receipt of the request of the Company, then such refund or reverse transaction shall not be effected and the account shall be closed. The User shall forfeit all funds in the account. Such decision shall be final, binding and not subject to appeal.
  • User agrees to cover any transaction fees and any other processing fees with third parties incurred in the event of a refund.
  • In the event of user-initiated account deactivation, any remaining account balance will be forfeited and will not be eligible for a refund.

7.SOFTWARE

We may include software for use in connection with our Services. If such software is accompanied by an end user license agreement ("EULA"), the terms of the EULA will govern the use of such software. If such software is not accompanied by a EULA, then the Company shall grant to the User a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with the Services and in accordance with these Legal Terms. Any software and any related documentation are provided on an "AS IS" basis without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The User accepts any and all risk arising out of the use of any software. The User is not authorized to reproduce or redistribute any software without the prior written consent of the Company.

8.PROHIBITED ACTIVITIES

The User may not access or use the Services for any purpose other than for such purposes that for which the Company makes the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, the User agrees not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Using bot software to cheat/mislead the system.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Sell or otherwise transfer your profile.
  • Create multiple accounts – only one (1) gaming platform account shall be allowed per User per remote gaming platform.
  • Engaged in activities that are in breach of our promotional guidelines.
  • Uploading or publishing any virus-bearing programs, files or data that affect the performance of the website equipment, software, services, etc.
  • Post any illegal information about harassment, insults, defamation, threats, obscenity, and incitement to racial dissatisfaction on the website or equipment or to other users, or any criminal behavior that constitutes or encourages criminal acts, or causes civil liability incidents, etc. And other related illegal information.
  • Attempt to modify, reverse compile, reverse engineer or disassemble the software in any form.
  • Stealing any relevant information of other members

For any account found engaged in prohibited activities, the Company reserves the right to terminate said account, refuse refunds, and take appropriate actions in accordance with Philippine laws and regulations.

9.CONTRIBUTION LICENSE

The User and the Company agree that the Company may access, store, process, and use any information and personal data that is provided to it, including but not limited to the preferences and settings of the User.

By submitting suggestions or other feedback regarding the Services, the User agrees that the Company can use and share such Submission for any purpose without compensation.

10.MOBILE APPLICATION LICENSE

10.1 Use License

If you access the Services via the Application (“App”), then we grant the User a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by the User, and to access and use the App on such devices strictly in accordance with the terms and conditions of the mobile application license contained in these Legal Terms. The User shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.

10.2 Apple and Android Devices

The following terms apply when the User uses the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to the User for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service; (2) the Company is responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of the mobile application license contained in these Legal Terms or as otherwise required under applicable law, and the User acknowledges that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) the User must comply with applicable third-party terms of agreement when using the App, e.g., if you have a VoIP application, then the User must not be in violation any data service agreement when using the App; and (4) the User acknowledges and agrees that the App Distributors are third-party beneficiaries of the terms and conditions in the mobile application license contained in these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Legal Terms against the User as a third-party beneficiary thereof.

11.SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such User to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

12.PRIVACY POLICY

The Company prioritizes data privacy and security, especially for the User. By using our Services, the User agree to adhere to our Privacy Policy posted on our platform, which is integrated into these Legal Terms.

The Company collects the User’s personal information as required by the Philippine Amusement and Gaming Corporation (“PAGCOR”) for the purpose of providing the Services. Besides PAGCOR, the Company may share the User’s information with essential suppliers, third-party service providers, related companies, and subsidiaries to deliver our Services, manage the User’s account, conduct accounting, carry out market studies, promotions, play tracking, profiling and loyalty programs, promotional games, prize release, and other related services.

The Company strictly implements its privacy policy in accordance with Republic Act No. 10173 or the Data Privacy Act of 2012 while processing the User’s personal information.

In addition to the mentioned purposes, we collect personal information to facilitate transactions, manage and administer accounts, and enhance the efficiency of our products and Services.

We maintain strict confidentiality of the User’s personal information. The User’s personal information will not be sold or shared with subsidiaries, third-party service providers, suppliers, related companies, or disclosed to the public unless required by Philippine law or valid court or government orders.

Our company implements stringent security measures and employs automated systems to ensure compliance with Data Privacy standards for the confidentiality, integrity, and availability of your personal data. Our staff is trained to handle your personal information, and we have internal controls in place to prevent and address data breaches.

We operate under the laws of the Republic of the Philippines, and all personal data collected is stored in a physical location within the Philippines.

Users can deactivate their account at any time. By self-deactivating, the user agrees that any remaining account balance will be forfeited and will not be eligible for a refund. If the user wishes to reactivate the account, please contact Customer Support for further assistance.

For any complaints, including but not limited to handling or correction requests of your personal information, please contact us at cs@playdailyfantasy.com.

13.TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while the User uses the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE ANY USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY ACCOUNT AND ANY CONTENT OR INFORMATION THAT WAS POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If the Company terminates or suspends an account for any reason, the User is prohibited from registering and creating a new account under the User’s name, a fake or borrowed name, or the name of any third party. The User is prohibited from acting on behalf of a third party in registering and creating a new account. In addition to terminating or suspending an account, we reserve the right to take appropriate legal action, including without limitation instituting civil, criminal, and injunctive actions.

14.MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion, without notice. However, we have no obligation to update any information on our Services. We will not be liable to the User or any third party for any modification, suspension, or discontinuance of the Services.

We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason, without notice to the User. The User agrees that the Company shall have no liability whatsoever for any loss, damage, or inconvenience caused by the User’s inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

15.GOVERNING LAW

This agreement and its related clauses are governed by and construed in accordance with the laws of the Republic of the Philippines. Any litigation, dispute, or disagreement arising from this agreement and its provisions shall be exclusively subject to the jurisdiction of the relevant courts in the Republic of the Philippines, which shall have sole authority for interpretation and adjudication. Each party hereby irrevocably waives any rights to contest the jurisdiction of the Courts of the Republic of the Philippines or to argue against the application of the principle of forum non conveniens.

16.DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. THE USER AGREES THAT THEIR USE OF THE SERVICES WILL BE AT THEIR OWN SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND THE USER’S USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM ANY ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURED SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN THE USER AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, THE USER SHOULD USE THEIR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

17.USER DATA

We will maintain certain data that the User transmits to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, the User is solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. The User agrees that the Company shall have no liability for any loss or corruption of any such data, and hereby waives any right of action against us arising from any such loss or corruption of such data.

18.MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between the User and the Company. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all rights and obligations to third parties at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between the User and us as a result of these Legal Terms or use of the Services. The User agrees that these Legal Terms will not be construed against us by virtue of having drafted them. The User hereby waives any and all defenses that they may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

19.Breach of Agreement and Claim

The Services is only open to qualified individuals twenty-one (21) years old and above.

Pursuant to Presidential Decree No. 1869, as amended by Republic Act No. 9487, persons under 21 years of age or students of any school, college, or university in the Philippines are not allowed to play in this gaming establishment.

Pursuant to Malacañang Memorandum Circular No. 8, the following are not allowed to enter, stay, and/or play in the gaming establishment/platform.

  • Government officials and employees connected directly with the operation of the government or any of its agencies; and
  • Members of the Philippine National Police (PNP) and Armed Forces of the Philippines (AFP).
  • Persons under 21 years of age or students of any school, college, or university in the Philippines.
  • PAGCOR officials and employees;
  • Unregistered Users;
  • Banned individuals;
  • Spouse, common-law partner, children, parents of officials and persons mentioned in items (A), (B), and (D) above.
  • Persons included to the National Database of Restricted Persons;
  • Gaming Employment License (GEL) holders; and
  • Financiers/Loan Sharks and the like.
  • An individual whose capacity is restricted by law;
  • Users currently residing outside of the Philippines;

The Company has the right to deny application or terminate the membership of any individual who violates the terms and conditions of the membership or provides false or inaccurate information during the membership registration. The User represents and undertakes as follows:

  • The User agrees to bear any risk of loss associated with or caused by using the Services, and acknowledges that the Company does not bear any risk for its loss.
  • All of the User’s deposit are not proceeds of illegal or criminal activities.
  • The User must not engage in any illegal activities by using the Services , or allow others to use such Services to engage in any activities that violates any law.
  • The User shall keep and safeguard the account credentials including the password and must not allow others to use it. If in case the password has been forgotten or lost, the Company’s Customer Service Department will assist in setting up a new security information after a thorough authentication process.
  • The User is responsible for ensuring the confidentiality of the account and login information. Any online gambling conducted with the User’s username and password will be considered valid.
  • When using the Services, the User must act fairly and must not in any way hinder other members from enjoying such Services.
  • Stealing any relevant information of other User is strictly prohibited.
  • Uploading or publishing any virus-bearing programs, files or data that affect the performance of the website equipment, software, services, etc. is strictly prohibited.
  • The User shall not attempt to modify, reverse compile, reverse engineer or disassemble any of the Services in any form.
  • The User must not use any equipment, automatic equipment, software, programs or other methods (similar to the aforementioned) to hinder or attempt to interfere with the normal operation of the Services, equipment, software, URL. Information or any transaction provided by the website and the use of artificial intelligence, including the unrestricted plug-in system, are strictly forbidden when used to connect to the server. All customer service operations must be performed by the User through the program interface.
  • The User must not post illegal information, harassment, insults, defamation, threats, obscenity, and incitement to racial dissatisfaction on the website or equipment or to other users, or any criminal behavior that constitutes or encourages criminal acts, or causes civil liability incidents, etc. and any other related illegal information.
  • The User is not allowed to initiate or participate in investigations, quizzes, or mass release of chain letters/spam mails, mail peddling and other activities aimed at the Company or related to the Services.
  • The User cannot have multiple accounts at the same time. If the Company finds that a customer has multiple accounts, the Company has the right to cancel their accounts and place bets. The Company reserves the right to cancel or close the duplicate account. The Company reserves the right to restrict customers to keep only one of the accounts.
  • If the User is a professional player or coach, they are not permitted to participate in any games involving competitions or teams to which they are directly connected and where the Company offers its services.
  • The User must not deposit nor withdraw through a card which the User is not authorized to use and/or utilize in a jurisdiction in which betting and gaming are prohibited.
  • The User must not be employed or employs individuals who makes use of a system (including machines, robots, computers, software or any other automated system) designed to defeat or capable of defeating the Client Application and/or Software.
  • The User agrees that the Services are not offensive, objectionable, unfair, nor indecent. Account details up-to-date in terms of the following: first and last name, valid email address, phone number and any vital information as required by the Company.
  • The User shall not allow any other individual, including any minor, to access and/or use any material or information, accept any Prize, or access and/or participate in the Services.
  • The User must not sell, transfer or acquire any account from or to other players. Funds cannot be transferred directly or indirectly between Users.
  • The User’s name must be true, legal and consistent with the Proof of Identity submitted. It must also be ensured that the account name of the User matches the name indicated in the account or card used as the payment method for deposit and withdrawals.
  • The User is not allowed to access the website through the use of a proxy server or any tool that interferes with the IP address of the device being used, or to take any measure that will prevent the Company from identifying the correct IP address of the device being used to access the website.
  • The User agrees with the above general terms and agree that if there is any suspicion or violation of any of the above, the Company has the right to report to the relevant authorities without prior notice or explanation.

20.KYC Policy

The Company implements a Know Your Customer Policy or the KYC Policy which is designed to prevent and mitigate possible risks of the User being involved in any kind of illegal activity and the use of the Services for such purpose. All users must complete the KYC procedure within 7 days after registration.

Both international and local regulations require the Company to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.

KYC Policy covers the following matters:

  • Verification procedures;
  • Sanctions and PEP lists screening;
  • Compliance Officer;
  • Monitoring Transactions; and
  • Risk Assessment.
20.1 Verification procedures

One of the international standards for preventing illegal activity is to conduct customer due diligence (“CDD”) where the Company conducts its own verification procedures within the standards of anti-money laundering and “Know Your Customer” frameworks.

20.2 Identity verification

The identity verification procedure requires the User to provide information regarding themselves supported by reliable, independent source documents, data or information (e.g., national ID, international passport or driver license), and photographs of themselves with a valid ID. For such purposes the Company reserves the right to collect User’s identification information for the KYC Policy purposes and verify the same within 5 working days.

The following documents will be the acceptable IDs:

  • ID Passport (Philippine/Foreign);
  • Philippine National ID; and
  • Philippine National Driver License
  • Other Government Issued ID

The Company will take steps to confirm the authenticity of documents and information provided by the Users. All legal methods for double-checking identification information will be used and the Company reserves the right to investigate certain Users who have been determined to be risky or suspicious.

The Company reserves the right to verify User’s identity on an on-going basis, especially when their identification information has been changed or their activity seems suspicious (unusual for the particular User). In addition, the Company reserves the right to request up-to-date documents from the Users, notwithstanding having previously provided documents and passing the identity verification in the past.

User’s identification information will be collected, stored, shared and protected strictly in accordance with the Company’s Privacy Policy and related regulations.

Once the User’s identity has been verified, the Company mitigates the risk of potential legal liability where the Services are used to conduct illegal activity.

20.3 User’s Card verification

The Users who are intended to use payment cards in connection with the Services are required to undergo a verification process in accordance with instructions available on the Company’s Site.

Sanctioned persons or entities, Minors, Government Officials, PNP/AFP, excluded and Politically Exposed Persons list are prohibited. The Company screens and cross-checks applicants against recognized lists containing such persons in the following instances:

  • On the onboarding stage when the user is submitting the application;
  • On each anti-fraud and AML alerts manually by Compliance Officer (as hereinafter defined);
  • Monthly by running automatically with a script to re-check all DB of customers; and
  • For the screening process the Company uses the database of PAGCOR for Sanctioned persons and entities Minors, Government Officials, PNP/AFP, excluded and Politically Exposed Persons (PEPs) for manual confirmation.

The Company reserves the right to ask for additional proof regarding a User’s current location by whatever means necessary in compliance with the current PAGCOR guideline stating that only individuals residing inside the Philippines shall be allowed to play.

20.4 Compliance Officer

The Compliance Officer is the person, duly authorized by the Company, whose duty is to ensure the effective implementation and enforcement of the KYC Policy. It is the Compliance Officer’s responsibility to supervise all aspects of the Company’s anti-money laundering and counter-terrorist financing, including but not limited to:

  • Collecting Users’ identification information; and
  • Establishing and updating internal policies and procedures for the completion, review, submission and retention of all reports and records required under the applicable laws and regulations.
20.5 Monitoring transactions and investigating any significant deviations from normal activity.

The Compliance Officer shall perform the following in relation to any significant deviations form normal activity:

  • Implementing a database for appropriate storage and retrieval of documents, files, forms and logs.
  • Updating risk assessment regularly.
  • Providing law enforcement with information as required under the applicable laws and regulations.

The Compliance Officer is entitled to interact with law enforcement, which are involved in prevention of money laundering, terrorist financing and other illegal activity.

20.6 Monitoring Transactions

Users are identified not only through identity verification (who they are) but, more significantly, through the analysis of their transactional patterns (what they do). Consequently, the Company relies on data analysis as a tool for risk assessment and detection of suspicious activities. The Company undertakes various compliance-related tasks, which include data capture, filtering, record-keeping, managing investigations, and reporting. System functionalities encompass:

  • Daily monitoring of Users against recognized “black lists” (e.g., PAGCOR National Database of Restricted Persons);
  • Aggregating transfers based on multiple data points;
  • Placing Users on watchlists and denying services as necessary;
  • Initiating investigations by opening cases when required; and
  • Sending internal communications and completing statutory reports, if applicable.
20.7 Case and document management.

With regard to the KYC Policy, the Company monitors all transactions and it reserves the right to:

  • Ensure that transactions of suspicious nature are reported to the proper law enforcement through the Compliance Officer;
  • Request the User to provide any additional information and documents in case of suspicious transactions;
  • Suspend or terminate User’s Account when there is reasonable suspicion that such User engaged in illegal activity; and
  • The above list is not exhaustive and the Compliance Officer will monitor Users’ transactions on a day-to-day basis in order to define whether such transactions are to be reported and treated as suspicious or are to be treated as bona fide.

21.Anti-Money Laundering (AML) Policy

Money laundering is defined as the process intended to mask benefits derived from serious criminal offenses or criminal conduct, as described under Anti-Money Laundering Act of 2001 Republic Act No. 9160, as amended, to make it appear that such benefits originated from a legitimate source. Generally, money laundering is composed of three (3) stages involving several transactions which could alert an intermediary such as the Company to the money laundering activity:

22. Event-specific Rules

Please refer to the Company’s website for more event specific rules.

23. Transaction Policy

If a User has debts to the Company or any of its members, such User must bear the responsibility of repaying the debts. In terms of payment, if a User is suspected of fraud, including the use of a stolen credit card, or other fraud (such as recovering or subverting payment or money laundering), the Company has the right to immediately freeze and/or close such User’s account, confiscate the account balance, and publish its information (indicating its identity) to any online entertainment websites, banks, credit card companies, and related institutions to any individuals that have the right to access this information. Any costs incurred by the Company shall be paid by the perpetrator involved in the said malicious activities.

On delayed deposits and withdrawals due to third-party payment provider’s scheduled preventive maintenance – the account shall be monitored within 24 hours.

If the amount has not been reflected in the User’s account, the User is requested to report the same to the Company to ensure that funds will be credited back into the User’s account.

The standard processing period is one (1) to three(3) days for deposit and withdrawal transactions through third-party payment providers.

The Company is not responsible for any delays caused by circumstances beyond its control, such as, those arising from transactions with third party payment providers and vendors.

24. Game Rules and Regulations

If a User has debts to the Company or any of its members, such User must bear the responsibility of repaying the debts. In terms of payment, if a User is suspected of fraud, including the use of a stolen credit card, or other fraud (such as recovering or subverting payment or money laundering), the Company has the right to immediately freeze and/or close such User’s account, confiscate the account balance, and publish its information (indicating its identity) to any online entertainment websites, banks, credit card companies, and related institutions to any individuals that have the right to access this information. Any costs incurred by the Company shall be paid by the perpetrator involved in the said malicious activities.

On delayed deposits and withdrawals due to third-party payment provider’s scheduled preventive maintenance – the account shall be monitored within 24 hours.

If the amount has not been reflected in the User’s account, the User is requested to report the same to the Company to ensure that funds will be credited back into the User’s account.

The standard processing period is one (1) to three(3) days for deposit and withdrawal transactions through third-party payment providers.

The Company is not responsible for any delays caused by circumstances beyond its control, such as, those arising from transactions with third party payment providers and vendors.

25. Disclaimer

If the User is found liable in any manner by a court of law or a similar authority with legal jurisdiction over it, then the Company’s liability is capped at the amount of the stake or the User’s net winnings, whichever is lower. Alternatively, if relevant and applicable, the lesser of the two amounts will be determined based on the balance recorded in the User’s account or the amount transferred into or out of the User’s account.

Apart from the sponsorship, the Company is not associated or linked with any sports teams, event organizers, or players featured on its websites. It does not assert any intellectual property rights concerning their names and images, which are solely utilized for the purpose of delivering the Services.

The Company does not provide any explicit or implicit representation or warranty regarding the legal rights of the User to engage in the Services. Furthermore, none of the Company’s employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion, or other agencies, media partners, agents, or retailers have the authority to make such representations or warranties. The User agrees not to utilize the Services, establish, use, or reuse their account, access the Website, or accept any Prize unless they fully comprehend, consent to, wish to be bound by, and adhere to, without exception, all the terms and conditions outlined herein, as well as any amendments made hereto from time to time.

The Company does not acknowledge or accept any liability for damage and/or losses to a User and/or a third party caused directly and/or indirectly to the User:

  • making deposits to his/her account via a third party’s Card or account;
  • requesting withdrawals from his/her account to a third party’s account;
  • providing incorrect details of his/her personal account for the purpose of withdrawals from his account; and
  • allowing third parties to use his/her account to make deposits to or withdrawals from his/her account.

The Company does not acknowledge or accept any liability whatsoever for damage and/or losses to a User and/or a third party caused directly and/or indirectly due to any of the following:

  • Mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason, and/or any other similar event;
  • Violation of these Legal Terms;
  • Collusion and/or criminal actions;
  • Advice provided by the Company;
  • Failure of the Company’s central computer system or any part thereof; delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system; and/or
  • Financial risk and loss, including but not limited to variances in exchange rates.

All information presented pursuant to the Services, including but not limited to scores, results, event times, statistics, editorial content, etc., is provided for informational purposes only and should not be construed as professional advice of any kind. Neither the Company nor any of its independent providers are responsible for any errors, incompleteness, inaccuracies, or delays in the information provided, nor for any actions taken based on such information.

The User agrees to hold the Company, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion, or other agencies, media partners, agents, and retailers harmless and to fully indemnify them from any and all costs, expenses, liabilities, and damages that may arise as a result of the User's:

  • Entry, use or reuse of the Daily Fantasy;
  • Use of any Daily Fantasy material;
  • Entry, use or reuse of the servers used to provide the Services;
  • Entry, use or reuse of a Client Application; and/or
  • The acceptance of any Prize.

In no event, including but not limited to negligence, shall the Company, its software, client applications, software suppliers, subsidiary companies, or affiliates be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use the Services or the Company’s suppliers’ products, client applications, and/or materials. The User expressly acknowledges and agrees that the Company is not responsible for any defamatory, offensive, or illegal conduct of any User. If the User is dissatisfied with any service or with any of these Legal Terms, the User's sole and exclusive remedy is to discontinue using the Services.

The User understands, acknowledges, and accepts that any resemblance of names, circumstances, or conditions used, depicted, described, or suggested in the games with those in reality are entirely coincidental and unintended. The User also understands that the Company reserves the right to change or remove any of its Services at any time. It is the User’s responsibility to regularly review the terms and conditions posted on the website, not less than once a month.

The User may access content provided by third parties from the website (e.g., streaming media). The User acknowledges that this content does not belong to the Company and is provided by a third party. When accessing content on the website, the User does so at their own risk. The Company does not control the graphics, sounds, or images provided by such content and expressly disclaims any responsibility related to it.

The Company is not responsible for any losses caused by poor or delayed satellite reception, network interruption, or personal errors, negligence, or misunderstanding of the website content when using the website services. The Company does not provide guarantees and assumes no liability for delays, breach of contract, or non-service provision due to third-party services provided by the Company's website and information.

The Company and its related partners, companies, employees, and agents will not be liable for any direct, indirect, major, or ordinary loss or economic loss caused by customers accessing or using the website services, software, information services, or downloading, installing, or using the software, regardless of whether the Company has been notified of its possibility.

In case of inconsistency between the match result on the User’s device and the match result on the Company’s server, the result displayed on the Company’s server shall be controlling and is deemed final. Users also agree that the Company has the right to interpret the game rules and betting status of Users participating in its Services.

The Company does not provide any express or implied guarantees for the services currently provided, nor does it guarantee the quality, suitability, completeness, or accuracy of its services. While the Company strives to provide customers with high-quality, safe, and reliable services, it does not guarantee the stability, timeliness, or accuracy of the services, nor does it guarantee that errors will be corrected in a timely manner or that the website will be free from interference by viruses or worms.

The Company has the absolute right to temporarily or permanently suspend, terminate, modify, delete, or add service content immediately, without notifying the User. The Company is not responsible for any losses arising therefrom.

26. Breach of Agreement and Claim

If the User violates this agreement or part of the Legal Terms, the Company has the right to take appropriate corresponding measures, including terminating the agreement, immediately intercepting and preventing the access from its website and using its services, closing the account, confiscation of account funds and/or taking necessary measures legal proceedings.

The User thereby guarantees that if the following circumstances occur to the Company and its shareholders, employees, staff, license holders, licensees, partners and affiliates; the User shall be fully responsible for compensation for losses, costs, expenses, attorney fees and other charges, etc., and shall protect their legitimate rights and interests from liability and negative influences:

  • Violation of the agreement or part of the agreement by the User;
  • Violation of laws or regulations or affect the legal rights of third parties by the User; and/or
  • Other negative results caused by the User’s use of the Services, or other people's use of account information to log in, regardless of whether authorized or not.

27. Priority

The entirety of this agreement will comprise the game rules and any additional terms governing access to and utilization of the Services. In the absence of explicit provisions, should conflicts arise between the game rules and any other clauses pertaining to accessing and utilizing the website services, the game rules shall take precedence.

28.CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at cs@playdailyfantasy.com.These Legal Terms are subject to change, revisions, updates, and amendments from time to time without the need of prior notice or consent of the user.